THE SHIFT IN PHILIPPINE BPO: BEYOND THE CAPITAL: HOW RURAL OUTSOURCING IS GAINING GROUND

When people think of outsourcing in the Philippines, they tend to envision Manila's bustling skyscrapers. However, this is changing. A growing number of companies now run operations in the Philippines by building operations in next-wave cities and rural areas—a trend known as provincial BPO expansion.This movement is a strategic and inclusive evo